Hardik Gems :: Help
   User Help   

HOW TO USE THE DIAMOND SEARCH TOOL
Step 1: Registration
Please register at Add New Register or by clicking the Registration tab at the top of the page. Please provide full true details for smooth processing.
You will get confirmation email from our team upon verification of details. Now you can use the Diamond search tool.
  • Why Register?
  • Hardik Gems respects your privacy and does not use private data provided by users against its Privacy policy and terms of use. We want the users to register so that they can conveniently use the features of the website and enjoy hassle-free customer service from our team.
    Step 2: Login
    TO use the Diamond search tool, you need to login with the login credentials used for registration after your registration is confirmed by our team.
    Please note that Password must be kept confidential and is case-sensitive.
    Step 3: Search Results
    Now you can explore the inventory of Hardik Gems and affiliates through the Stock search page that opens upon login. You can select the parameters as per your requirement and click on the  button to get a list of diamonds that match your criteria. If for a parameter you do not have any specific criteria, you may leave the field blank. To clear the parameters and to start a fresh search, use the  button.
    You can also save your frequently used search parameters using the  button.
    Once you input your criteria and click the   button, you get the list of diamonds matching your criteria. You can select particular stones using the checkboxes at the beginning of particular row, and get details of your selection in the panel above the search results which looks like  . Once you have marked your selection, you can either export the list of selected stones to your system, purchase them outright (pending confirmation from team and subject to availability), or request for inspection of the stone/s at our office, or make an offer for buying the selected stones using below features.
  • EXPORT DATA
  • You can make a list of selected stones and get it exported onto your computer/mobile/tablet using the   or   button after you have marked your selection from search results.
  • ADD TO CART
  • You can place an order for your selection by adding the selected stones to your shopping cart using the   button. When you have got all your stones in the cart, you can go to the View Cart page and place order for your selected stones. On placing the order, you will receive a confirmation email, and our sales team will get in touch with you.
  • MAKE PRICE OFFER
  • In case you want to make an offer for your selected stones, you can use the   button. In the page that opens, which can also be accessed using the “My Offer” tab at the top, you need to enter your price (not lower that 5% below Hardik Gems’ price), and date till which your offer shall be valid and click on the   button. You will get a confirmation email for the same, and our team will get in touch with you regarding your offer.
  • REQUEST FOR INSPECTION
  • You can request for inspection of your selected stones at our office by clicking the   button after marking your selection from the search results. You will get a confirmation email, and our sales team will get in touch with you to fix an appointment for inspection at our office.
    For any other assistance, please send us your query by filling the form at
    http://hardikgems.com/aspxpages/FrmContactUs.aspx.